OUR STORY

About I&S Security

I&S Security Group has been providing specialist security services to London's hospitality industry since 2006. We work with over 30 venues across Central London: luxury restaurants, private members clubs, bars and hotels— and we've built every one of those relationships on the same foundation: security that understands hospitality, not just protection.

WHERE IT BEGAN

The Idea Behind I&S

Before founding I&S, Ihab worked as a door supervisor himself, including at Nobu Restaurant & Bar in Mayfair, one of London's most respected dining destinations. It was there that the idea behind I&S was formed.

Working the door at a venue like Nobu, Ihab came to understand something that most security companies still overlook: the door supervisor isn't just the last line of defence for a venue, they're the first and last member of staff a guest interacts with. Before they're greeted by the host, before they're seated, before any of the experience begins, they've already had a moment with the person at the door. And when the evening ends, that same person is the final impression they take home.

In 2006, Ihab took that principle and built a company around it, starting with the venue where the idea was born. Nearly two decades later, I&S is still working with Nobu. And the principle hasn't changed.

That insight - that the door supervisor is a core part of the guest experience, not an add-on to it, became the founding principle of I&S Security.
OUR GROWTH

Built Deliberately, Not Quickly

I&S grew slowly and deliberately: always at a pace that allowed us to maintain the standards we started with. Each new venue was a choice, not a target.
2006
Founded in Mayfair
I&S Security Group is founded by Ihab with a single contract: Nobu Restaurant & Bar on Park Lane. The principle is established from the first shift: security that feels native to a luxury environment, not imposed on it.
2006–2014
Nine years, one venue
For nine years, the focus is on getting one venue right, building the team, refining the approach, earning a level of trust with Nobu's management that would become the template for every relationship that followed.
2015
Sexy Fish, Mayfair
The second I&S contract. Sexy Fish opens on Berkeley Square and chooses I&S from the outset. Sexy Fish becomes one of our longest-standing client contacts.
2018
The May Fair Hotel — our first
I&S takes on its first hotel, bringing a new dimension to the business: large-scale events, 24/7 operational demands and a multi-floor environment. The same principles translate directly. The business adapts and grows to maintain a relationship that continues to this day.
2018–present
Steady, intentional growth
From The May Fair, I&S expands steadily: adding The Arts Club, Hakkasan Mayfair, Amazónica, Aqua Shard, Isabels, Carbone, Middle Eight and ONE Hotel among others. Today, the company works with over 30 venues and a team of 50 dedicated SIA-licensed officers across Central London.
THE TEAM

The People Behind The Service

Unlike most security companies, the people running I&S are reachable, named and actively involved in every contract. There's no account manager between you and management.
Ihab
FOUNDER & DIRECTOR
Ihab oversees the overall direction, operations and financial management of I&S. Having started his career as a door supervisor himself, he brings a ground-level understanding of what the role demands to every decision he makes about how the business runs. He visits I&S venues weekly, staying close to the operations and the client relationships that the business is built on.
Gustavo
OPERATIONS MANAGER
Gustavo is the day-to-day operational heart of I&S. He oversees ground-level operations across all venues, maintains daily communication with both venue management and our door supervisors, and ensures that standards are being met consistently across the board. When something needs addressing quickly, Gustavo is the first call, for venues and for the team.
Together, Ihab and Gustavo provide the kind of management oversight that most security companies simply don't offer: a named, reachable, accountable team that is actively involved in every contract, every day.
OUR OFFICERS

How We Select Our Officers

Every I&S door supervisor holds a current SIA Door Supervisor licence and has passed a full DBS check before deployment. But the licence is the starting point, not the standard.

When Ihab assesses a potential officer for the I&S team, he's looking for a specific combination of qualities that can't be trained from a textbook. Beyond that, he considers fit, and not every officer suits every venue. A door supervisor who excels in a high-energy late-night bar may not be the right person for a quiet members club dining room, and vice versa.

The result is a team with low turnover and high familiarity: with their venues, with their colleagues, and with the standards that I&S is known for.
Professional appearance and manner
Officers are assessed on presentation before anything else. At a luxury venue, how someone carries themselves communicates as much as what they do.
Communication under pressure
The ability to communicate clearly and confidently in difficult situations, de-escalating with clear communication before anything else is neccessary.
Genuine customer service skill
Officers who understand that the guest experience is their responsibility too, not just the concern of the front-of-house team.
Sound judgement
The discretion to know when to act, how to act, and when the right response is a calm word rather than an intervention.
Fit for the venue
Every officer is matched to environments where they'll perform at their best and represent the venue the way its management would want.
Testimonials

What Our Clients Say

"I&S Services has provided us with highly proficient security services for many years. Ihab and his team are always committed and reliable, supporting us with occasions and events of all kinds."
ELENA BACCINI
GENERAL MANAGER, NOBU LONDON
"I&S tailors its expectations to our very specific needs. Professional, consistent and always available, they have proven to be an incredibly valuable asset to Amazónica."
AURELIAN POTTIER
GENERAL MANAGER, AMAZÓNICO
"We couldn't be any happier with I&S services. We have been using them from day one and their staff are always professional and friendly with our guests. We definitely recommend I&S for anyone looking for the best."
MICHELE NANNAVECCHIA
GENERAL MANAGER, SEXY FISH MAYFAIR
"Having worked with I&S Security for several years, Isabel Mayfair have always been impressed by the professional and flexible service delivered. From quieter days to busier and tougher weekends, the security team was always there to ensure the safety of our guests and our team, too. I&S Security ensures the highest standards are met without compromising on the fun and excitement expected by our patrons."
TIBOR BALINT
GENERAL MANAGER, ISABEL MAYFAIR
WHERE WE ARE

Based in Mayfair, Operating Across Central London

I&S Security is headquartered at Devonshire House, One Mayfair Place: in the heart of the area where the business began and where many of our longest-standing clients are based.
Devonshire House, One Mayfair Place, London W1J 8AJ
+44 0207 101 3302
info@issecurityldn.co.uk