Door Supervisors

Professional Door Supervision in London

SIA-licensed door supervisors trusted by over 30 of Central London's leading hotels, restaurants and members clubs. Specialists in luxury hospitality security since 2006.

Door Supervisors Who Understand Hospitality

I&S Security Group provides professional door supervision services to some of London's most respected hospitality venues. With over 20 years operating exclusively in Central London, we supply SIA-licensed door supervisors to hotels, restaurants, bars and private members clubs who expect more than just security, they expect staff who reflect the standard of their venue.

Most security companies supply door supervisors. Few understand what it means to represent a luxury venue. At I&S, every door supervisor we place is trained with a guest-first mindset: professional, well-presented, and calm under pressure. They are the first impression your guests have of your venue, and we treat that responsibility seriously.

30+
Venues across Central London
50+
SIA-licensed officers
2006
Founded in Mayfair
20 yrs
in hospitality security
The Arts Club LogoTramp London LogoThe May Fair Hotel LondonSexy Fish Mayfair LogoEdwardian Group London LogoNobu Restaurant LogoNovikov LogoHovarda LogoAmazonico Logo

The Problems We Were Built to Solve

If you've worked with a security company before, chances are you've experienced at least one of these. At a luxury hospitality venue, they're not minor inconveniences — they're reputation risks.
01
Inconsistent staffing
Different officers every week who don't know your venue, your guests or your standards. We assign the same team to your venue on an ongoing basis.
02
Doesn't fit the venue's image
Staff who arrive underdressed or don't carry themselves in a way that fits your brand. We recruit with presentation and manner front of mind.
03
Poor incident handling
Situations escalated rather than de-escalated, leaving guests unsettled. Our officers are trained to resolve things discreetly, without creating a scene.
04
No management oversight
No one checking in, no accountability, no quality control. Our operations team is actively involved in every contract. You have a direct line to us, not a call centre.

What Sets Us Apart

A consistent team, every time
We don't fill shifts from a general pool. The officers assigned to your venue know your space, your management team and your expectations. Consistency isn't a luxury, it's our standard.
Officers who fit your venue
Every I&S door supervisor is recruited and vetted with appearance, presentation and manner front of mind. We work with venues like The Arts Club, Hakkasan Mayfair and Nobu Park Lane. Environments where the bar for personal presentation is exceptionally high.
Trained to handle incidents the right way
Our door supervisors are trained in conflict de-escalation and physical intervention, and more importantly, they know which to use and when. Incidents are handled discreetly and professionally, without creating a scene.
Management oversight as standard
Unlike many security companies, we don't place staff and disappear. Our operations team actively monitors standards, conducts regular check-ins with venue management, and addresses issues before they become problems.

What Our Door Supervision Service Includes

Our SIA-licensed door supervisors are experienced across the full range of front-of-house security functions.

Access Control & Guest Management

Managing entry professionally, maintaining guest flow and preventing unauthorised access without disrupting the guest experience. Our door supervisors work as a natural extension of your front-of-house team, communicating with your host and manager on duty throughout every shift.

Conflict De-escalation & Incident Management

Trained to resolve situations calmly and professionally before they escalate. How an incident is handled matters as much as that it's handled at all, our officers protect your reputation as well as your guests. Physical intervention is always a last resort.

Venue Policy Enforcement

Thorough, discreet checks in line with licensing requirements. Our officers communicate your rules firmly but courteously, whether that's dress code, reservation requirements or capacity limits. Refusals are handled in a way that reflects well on your venue even when the answer is no.

Flexible Contracts, No Unnecessary Minimums

We work with venues of all sizes on ongoing rolling contracts, meaning you're not locked into inflexible terms and can scale up or down as requirements change. Our only requirement is a minimum shift length of 6 hours, ensuring our officers can be properly briefed and give your venue the coverage it deserves.
"We couldn't be any happier with I&S services. We have been using them from day one and their staff are always professional and friendly with our guests. We definitely recommend I&S for anyone looking for the best."
MICHELE NANNAVECCHIA
GENERAL MANAGER, SEXY FISH MAYFAIR

Frequently Asked Questions

Q

Are your door supervisors SIA licensed?

Yes. Every door supervisor supplied by I&S Security Group holds a current SIA Door Supervisor licence, as required by UK law. All officers are fully DBS checked and insured prior to deployment.
Q

Is there a minimum contract size?

We work with venues of all sizes on rolling contracts. Our only minimum requirement is a shift length of 6 hours, ensuring your venue receives a proper, fully briefed service.
Q

How quickly can you provide door supervisors?

Contact us to discuss your requirements and we'll confirm availability. For new venues, we recommend a short onboarding period so our officers can be properly briefed on your space and standards before their first shift.
Q

What areas of London do you cover?

We operate across Central London with particular depth in Mayfair, Marylebone, Soho, Knightsbridge and the City. Contact us if you're unsure whether we cover your area.
Q

How do you maintain quality and consistency?

Our operations team actively monitors standards across all our sites, we don't just place officers and step back. We conduct regular check-ins with venue management and address any issues quickly and directly. You'll always have a named contact at I&S, not a call centre.
Q

How is I&S different from other door supervision companies in London?

We work exclusively with hospitality venues and always have. Our officers are recruited and trained for a guest-facing luxury environment, our staff turnover is low, and our management oversight is active and ongoing. That combination: specialism, consistency, and accountability, is what our clients tell us they can't find elsewhere.